Privacy Policy

Effective date: September 14, 2026

KinPilot is operated by WilGlobo Inc. ("WilGlobo," "we," "us," or "our"). This Privacy Policy explains what information KinPilot collects, why we collect it, how it's used and protected, and the choices you have. It applies to the KinPilot mobile app (iOS and Android) and the account-related pages we host at kinpilot.wilglobo.com.

Who KinPilot is for

KinPilot is a personal care-coordination tool intended for use by adults (18+) who are organizing care, tasks, and information for someone they care for. KinPilot is not directed at children, and children should not create their own KinPilot accounts. If you believe a child has created an account or that we've collected information directly from a child without appropriate parental involvement, contact us at tech@wilglobo.com and we will address it.

Information we collect

We collect the following categories of information:

Account information: your name, email address, and password (your password is never stored in readable form — authentication is handled by our database provider, Supabase, using industry-standard hashing).
Household profile: a household size (a number) and a short "care focus" note you enter when setting up your account, stored with your profile so the app can personalize itself to you.
Care-plan details you enter in the app: the people you're tracking, medications, schedule, and any notes, photos, or documents you attach to care records. This information is stored only on your own device — it is not uploaded to our servers, is not currently backed up, and does not sync across devices (photo library / camera / file access is only used when you actively choose to attach something, and is never accessed in the background). Multi-person household sharing, where other people you invite could see this information too, is planned for a future update but is not available yet.
Device and session information: device name, platform (iOS/Android), and app version, so you can view and manage your active sessions/devices from within the app.
Subscription status: whether you have an active trial or paid subscription, and its renewal date. Subscription purchases are processed entirely by Apple (App Store) or Google (Play Store) through RevenueCat, our subscription-management provider — KinPilot never receives or stores your payment card details.
Account security records: a log of key account actions (such as sign-in and password changes), kept for accountability and to support your right to know what happened with your account.
Communications: transactional emails we send you (password resets, sign-up confirmation) are sent through Supabase, our backend provider. We do not send marketing email unless you separately opt in.

We do not use advertising SDKs, do not run third-party analytics or ad tracking, and do not sell your personal information.

How we use your information

To create and secure your account, and authenticate you across your devices.
To provide the core functionality of the app: helping you coordinate your own care tasks and track your progress.
To send account-related and service email (password resets, security notices).
To process and manage your subscription through the App Store or Play Store.
To maintain the security, integrity, and reliability of the service — including detecting abuse and enforcing reasonable rate limits on sensitive actions like password resets.
To respond to support requests sent to tech@wilglobo.com.

Who we share information with

We do not sell your data. We share information only with the service providers that help us run KinPilot, each acting under their own privacy and security commitments, and only to the extent needed to provide their service:

Supabase — our database, authentication, backend hosting, and transactional email provider.
RevenueCat — our subscription-management provider, which in turn relies on Apple and Google to process the actual payment.
Apple / Google — for in-app purchases and platform-level services required to run the app on your device.
Vercel — hosts the small set of web pages used for account actions like password reset and this privacy policy.

We may also disclose information if required by law, or to protect the rights, safety, or property of WilGlobo, our users, or others.

Data retention and deletion

We retain your account information for as long as your account is active, or as needed to provide the service. Care-plan details you've entered (people, medications, schedule, notes) live only on your device, so uninstalling the app removes them. You can delete your account yourself, immediately, in the app under Settings → Delete account. To delete your account and the information we hold on our servers another way, visit kinpilot.wilglobo.com/delete-account.html or email tech@wilglobo.com from the address on your account. We will process deletion requests without unreasonable delay, except where we're required to retain certain records (for example, to comply with a legal obligation or resolve a dispute).

Your rights and choices

You can access, correct, or update most of your account information directly in the app.
You can request a copy of the personal data we hold about you, or request its deletion, by contacting us.
Depending on where you live (for example, the EU/EEA under GDPR, or California under the CCPA/CPRA), you may have additional rights. Contact us and we'll do our best to honor them regardless of location.

Security

We use industry-standard safeguards to protect your account information, including encryption in transit (HTTPS/TLS), database-level access controls restricting each user's account data to that user alone, and signed, verified webhooks for any automated integrations. Care-plan details you enter in the app never leave your device, so they are not exposed by a server-side breach. No system is 100% secure, but we work to keep KinPilot's defenses current as we scale.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll update the effective date above and, where appropriate, notify you in the app.

This policy describes KinPilot's actual data practices as of the effective date above. It is provided for transparency and App Store / Play Store compliance and is not a substitute for independent legal advice — if KinPilot handles data for users in a jurisdiction with specific requirements (e.g., GDPR, CCPA, HIPAA-adjacent health data), please have this reviewed by counsel familiar with those requirements before relying on it as your sole compliance document.

Contact us

Questions about this policy or your data? Email us at tech@wilglobo.com.