Delete Your Account

Delete it in the app (immediate)

1. Open KinPilot and go to Settings.
2. Tap Delete account.
3. Enter your password and type DELETE to confirm.

Deletion happens right away and cannot be undone.

What gets deleted

• Your KinPilot profile, subscription/trial status, notification settings and registered devices, and your account activity and session records
• Care circles you own (if no one else is an active member of them) and your membership in other circles
• Care-plan data saved on the phone you delete from (people, medications, schedule, notes, vitals, documents) and its encryption key
• Your sign-in (email and password) — unless you also use that same sign-in for other WilGlobo apps. In that case only your KinPilot data is deleted and your sign-in is kept so those apps keep working.

What stays, and what this does not do

• Records you added to someone else’s care circle stay with that circle so the family keeps its care history, but are no longer linked to you.
• If you own a care circle that other people are active in, remove those members first, then delete your account. This keeps their shared records from being lost.
• Care data on other devices: if you used KinPilot on more than one phone, delete or uninstall on each.
• Active subscriptions are billed and managed by the App Store or Google Play, not by us. Deleting your account does not cancel a subscription — cancel it in your Apple ID or Google Play subscription settings.

Can’t open the app?

If you can’t sign in or have already removed the app, email tech@wilglobo.com with the subject “Account Deletion Request” from the email address your KinPilot account uses. We may ask you to confirm you own the account before we delete it, and we process requests without unreasonable delay, except where we are required to retain certain records (for example, to comply with a legal obligation or resolve a billing dispute).